Office 365 & Microsoft 365 Administration Crash Course - Preparation for IT Support Jobs

Overview of Office 365 Administration crash course preparation for IT support jobs, including the importance of having a Microsoft Office 365 account, different applications available, and Administration privileges.

Detailed walkthrough of managing users in Office 365, including adding new users, assigning licenses, setting privileges, creating user templates, managing multiple users, and handling user authentication and password reset.

Explanation on how to create and manage contacts in Office 365, including adding new contacts, editing contact information, and the purpose of having contacts in the organization.

Guide on adding guest users in Azure Active Directory, including creating a new guest user, inviting them to the directory, and managing their access in the organization.

Overview of managing groups in Office 365, including creating new teams, assigning group memberships, and sharing resources among team members for collaboration.

Explains the different roles and permissions in a group, including administrator, member, and guest user roles. Discusses the limits on group size, file storage, and mailbox size.

Demonstrates how to create a new group in Office 365, including selecting the type of group, naming the group, assigning an owner, and adding members.

Covers setting group privacy, adding Microsoft Teams to a group, setting up an email address for the group, and choosing privacy settings for the group.

Shows how to assign group owners, add or remove members, and customize permissions for group members.

Guides on creating a shared mailbox in Office 365, including adding members, configuring settings, and accessing the shared mailbox through Outlook.

Demonstrates how to recover deleted files from OneDrive for a user who has deleted a file accidentally.

Explains the process of recovering deleted items, including files and emails, from a user's SharePoint account or recycle bin.

The video delves into exploring the HR Group in SharePoint, discussing details about the group members, conversations, document uploads, shared content, and creating notebooks and pages within the group.

This section highlights managing Microsoft Teams, including creating new conversations, uploading files, setting up private chats, creating meetings, customizing calendars, and exploring the file section and app tabs within a team.

The segment covers troubleshooting access issues in Microsoft Teams, addressing scenarios where users may not see their groups in Teams and providing solutions for resolving such access problems.

This chapter focuses on administering Microsoft Teams, managing team settings, policies, team templates, user roles, and assignments within the Teams Admin Center.

The video transitions to an overview of Azure Active Directory, discussing its functionalities such as adding users, groups, devices, applications, managing tenants, and previewing features within the directory.

This section covers user management in Azure Active Directory, including adding users, assigning licenses, managing devices, auditing user activity, changing user locations, and resetting passwords within the directory.

In this section, the process of managing users in Azure Active Directory is discussed. It covers how to solve problems related to user accounts, manage user details, and perform necessary operations like deleting, downloading, and managing user views.

This part focuses on managing groups in Azure Active Directory. It explains how to perform similar actions for groups as done for users, such as deleting groups, downloading, and managing group details like membership, source, type, object ID, and email address.

Here, the details of a specific group (HR Group) are explored. It includes information on group membership, source, type, creation date, email address, users, owner, group links, properties, general settings, roles, administrators, applications, and Azure role assignments.

This chapter delves into the licensing details for users, using the example of Sarah Taylor. It demonstrates how to view and manage licenses, enable/disable services, and customize service availability for users.

The final section summarizes the video content, which covered topics like managing users, assigning privileges, dealing with deleted users, handling guest users, creating and managing groups, setting group privileges and policies, discussing Azure Active Directory, resolving Microsoft Teams related issues, creating shared mailboxes, managing resources and policies in Microsoft Teams, and highlighting the differences between Azure Active Directory and Office 365.